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How am I kept Safe?
Our client’s safety is of the upmost importance and we safeguard it in many ways.
All our staff have undergone a rigorous recruitment check, in which they’re suitability is considered based on a formal interview, completion of a carer standards assessment, references and DBS check (criminal records and barred list check).
Our staff are trained in a number of topics at induction and through the course of their induction including Safeguarding of Vulnerable Adults.
We trust our staff and believe we have a responsive and reliable team. Despite this we choose to conduct unannounced spot checks on our staff as a form of quality monitoring. This allows us to ensure that the appropriate uniform is worn, that the care plan is followed, records are completed appropriately etc. In addition to spot checking our staff we will regularly pop in and complete a quality check with you.
Telephone: 01323 406555